![]() ![]() Subject to the terms and conditions stated below, Parasound Products, Inc. The Parasound warranty is not transferable and is valid only for the original purchaser unless otherwise dictated by local law. Anyone not listed under Retail Stores, Custom Installers or Resellers is probably not authorized, cannot offer Parasound's warranty and usually cannot supply Parasound merchandise after you have paid for it. ![]() Parasound's authorized internet & mail order dealers are Music Direct, Audio Advisor, Safe & Sound, and Paducah Home Theater. They are also not permitted to ship current products outside of the US. In order to insure maximum customer satisfaction, Authorized Parasound Dealers are not permitted to sell our current products by phone, mail, or over the internet. Don't make the mistake of buying from someone who has chosen not to meet our qualifications, and in doing so run the risk of being sold not only the wrong product, but one for which you have no warranty protection! Parasound's warranties, like our products, are exceptional. Parasound products which are purchased from anyone other than an Authorized Parasound Dealer, Distributor or Reseller are expressly excluded from Parasound's warranties. A prior repair was attempted by an unauthorized repair station.Īuthorized Parasound Service Centers Warranty & Service Center Unit shows evidence of abuse and/or misuse.Ħ. Unit's serial number was removed, modified, or defaced.Ĥ. The Parasound warranty is not transferable.ģ. Unit was not purchased from a Parasound Authorized Dealer.Ģ. Unit is not eligible for repair under the terms of the Parasound warranty if:ġ. This section provides instructions for obtaining repairs, both for units covered under the Parasound Limited Warranty and for units or situations which are outside the Warranty. Read your accompanying Parasound Limited Warranty carefully to understand the applicable rights and limitations. Unit was sent to an address other than the address instructed by our Technical Department. Unit was shipped via the US Postal Service.Ħ. Unit was shipped collect for shipping charges. Unit has inadequate packing, unit likely to have been damaged in transit.Ĥ. Unit was sent in an unsuitable shipping carton, likely to have been damaged in transit.ģ. Unit was sent without the Parasound-assigned RMA number marked on the carton.Ģ. Units Will Be Refused Service Under the Following Conditions:ġ. Warranty repairs are only performed by Parasound Authorized Warranty Repair Centers when your valid purchase receipt is from a Parasound Authorized Dealer or Parasound Authorized Reseller. You must include a copy of your purchase receipt with serial number clearly indicated, since this document establishes the validity of this unit's warranty. Use the original factory packing materials and arrange adequate insurance to cover its value. The RMA number must be clearly marked on the outer carton. If it determined that your unit does need to be returned to an authorized repair center, your contact will provide instructions and location at that time.īefore you send your unit to an authorized Warranty/Repair Center, you will need to obtain a specific Return Material Authorization (RMA) number and shipping instructions from the Authorized Repair Center. If you do not have a dealer - We will find someone to help you. ![]() You may also fill out the online form at If you have problems with your Parasound Product, contact your dealer directly to help troubleshoot. ![]()
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